FAQs & Contact Us

Have a question?

We are here to help!  But first, your question may have already been answered! Check our FAQs below for answers to common topics.

Not sure how to use the FAQ page?

There are several ways you can find the answer to your question!

  1. Use the “Enter your keyword here” search bar at the beginning of each section. Begin typing keywords (ex: defer, change distance, packet pick-up, pacer) and articles will automatically populate for you to click through.
  2. Use the sections – Pre-Race Questions, Race Day Questions, Post-Race Questions – to find your answer. Once you find the question you are looking for, click the question to open the answer!


How do I check if I'm registered?

Click here to visit our participant page and see if you’re registered.

What is the Bib Mailing Add-On?

Participants have the option to have their bibs conveniently mailed right to their front door for only $5.00.

You can add this option on during your registration, or if you’re already registered you can complete the bib mailing add-on form to get your bib mailed. Only bibs will be mailed; finisher shirts and medals will be available for pickup at the Finish Line Festival.

The deadline for adding on bib-mailing is Friday, August 23rd, 2024 at noon. Anyone who does not purchase this option will need to attend our in person Packet Pick-Up.

We will not mail shirts or medals. The bib mailing add-on is only available for shipping addresses within the U.S.

How can I change my race distance?

If you have purchased bib mailing, you will have until noon on Friday, August 23rd to change your distance and have the correct bib be mailed to you. If you change your distance after the bib mailing deadline, you will need to attend Packet Pick-Up to receive your correct bib. The change distance form is available at the top of this page.

Runners without bib mailing will have until Tuesday of race week to change their distance online and receive the correct bib at Packet Pick-Up. The change distance form is at the top of this page. If you change your distance after Tuesday, you will need to visit the Solutions table at Packet Pick-Up to receive the correct bib. .

We do not charge an administrative fee to change your distance. There is no charge to go down in distance, but if you choose a longer distance, you will need to pay the difference between the distances.

What is your refund policy?

The Hamptons Marathon reserves the right to reject any entry. Also, we adhere to the standard running industry policy. All entry fees are non-refundable and non-transferable. This is noted on our registration application and when you register for our events you must agree to this policy. You may not give or sell your number to another individual – if you do, this will result in your disqualification as well as the runner who uses your race number.

Entry Fees will only be awarded as race credit if the event were to be canceled prior to September 18th, 2024. All fees and associated costs (including optional product purchases, spectator tickets, and donations), paid in registration for this Event are not refundable for any reason under any circumstances, including but not limited to injury, a scheduling conflict, and/or event cancellation.

If you are unable to attend the race, you can defer your registration for credit towards a future Capstone race.

Can I transfer my registration to another person?

Sorry, we do not allow transfers from person to person.

How do I defer my registration to next year's event?

Per our deferral policy, runners can defer their race without paying a deferral fee until May 28th, 2024 by completing the deferral form. Runners will receive race credit for the amount they paid at registration (minus handling fees).

From 5/29/24 – 9/18/24, runners will be able to defer their registration for a fee of $10.00. Runners will receive race credit for the amount they paid at registration (minus handling fees).

The deferral window will close at 11:59 PM 9/18/24. No exceptions to this deadline will be made.

Please note that you will receive race credit for the amount you paid for your registration that you can apply to a future race. You will not automatically be registered for next year’s race.

When is packet pick-up?

  • Friday, September 27th : Southampton Intermediate School gym in Southampton, NY from 6 – 8:30 PM.
  • Saturday, September 28th : Race Day Packet Pick-Up will be available at Southampton Intermediate School gym from 6 – 7 AM.

Please note that there will not be a Thursday Packet Pick-Up in NYC.

What do I need to bring to packet pick-up?

Please bring the email you receive the week of the race with your bib number to make it easier and quicker to pick up your bib. 

Can someone else pick up my packet?

Yes, you can have someone else pick up your packet if you are unable to make it to packet pick-up. Please forward your bib confirmation email to the person who will be picking up your race bib for you for verification purposes. 

Do you offer a student discount/military discount?

Yes, we offer both a student and military discount. Please email us at info@hamptonsmarathon.com and we’ll send you a unique code for 10% off your registration. We ask that all students email a valid student ID to receive the code.

Do I need a parking pass?

There is free parking within 10-minute walking distance
to the start/finish line. Please plan to arrive early! Parking is available
on a first come first served basis at the following

• Behind 82 Main Street, Southampton
• 22 West Main Street, Southampton
• 44 Little Plains Road, Southampton
• 116 NY-27A, Southampton, NY 11968

If you purchased a parking pass, you can park at Southampton High School (141 Narrow Ln, Southampton, NY 11968). You will receive a separate mail with parking details. If you selected bib mailing, your parking pass will arrive in the mail.

If you are picking up your packet on Friday in Southampton, we will have your parking pass with your race bib.

If you are picking up your race bib on Saturday morning you will not have your parking hangtag in hand before you need to park, please use the email to access the parking lot on race morning.

Parking at the school is free for Packet Pick-Up on Friday, September 27th only. 

I bought a parking pass; where do I pick it up?

If you purchased a parking pass, you can pick it up with your packet during any of the packet pick-up times. If you are picking up your packet on race morning, please refer to the email instructions you received during race week. 

If you purchased bib mailing and a parking pass, your parking pass will also be mailed to you before race day.

Can I register at packet pick-up?

Yes! Registration will close on race morning at the conclusion of Packet Pick-Up.

Is the course USATF certified?

Yes, the marathon and half marathon courses are certified.

Hamptons Marathon Certification Number: NY18062JG

Hamptons Half Marathon Certification Number: NY18061JG

Is this course a Boston qualifier?

Yes! This is one of the flattest and fastest Boston qualifiers around!

Hamptons Marathon Certification Number: NY18062JG

Hamptons Half Marathon Certification Number: NY18061JG

Does the Hamptons Marathon & Half allow elite athlete entries?

Sorry, we do not allow elite athlete entries.

Will there be pacers?

Sorry, we do not have any official pacers at the Hamptons Marathon & Half.


Where can I view a map of the course and see the course elevation?

All course maps can be found on our course page!

Is there a time limit?

  • The time limit for this event is 6 hours (1:30 PM), which is a 13:43 minute mile pace for the marathon. The cutoff time is determined by our event permit, which permits us to use the roads, police support and other city resources for a specified period of time. After the permitted period ends, roads will reopen and we will no longer be able to provide participants with critical course support, including road closures, police and medical coverage, hydrations stations and course markings.
    When the course closes at the cutoff time, any remaining participants must move off of the roads and onto a sidewalk. Anyone who decides to utilize the course route before or after the permitted time will not be considered an active participant and must follow pedestrian laws. Participants who do not meet the cutoff time will not receive an official time.

Are strollers allowed on the course?

Sorry, we do not allow strollers of any type in any of the races at the Hamptons Marathon & Half. Thanks for understanding!

What kind of hydration / food will be available on the course?

There are eight water stations on the course, many of which will be passed twice along the route. Water and a sports drink will be available at each aid station.

Runners are strongly encouraged to bring their own hydration source on race morning as they run along the course.

Porto-Jons will be available at every water station along the course

Are pets allowed on the race course?

Pets are not allowed on the race course for the safety of race participants, spectators and the animals.

However, service animals as recognized by the Americans with Disabilities Act (ADA) are permitted on course. Should you decide to run the race with a service animal, please email your information to info@hamptonsmarathon.com Runners with ADA service animals will be placed in the last corral behind individual runners for safety purposes.

Are pets allowed in the post-race area?

Yes, pets are allowed in the post-race area. However, it is not recommended due to the large crowds, amplified sound and lively atmosphere.

Animals must be harnessed, leashed, or tethered, unless the individual’s disability prevents using these devices or these devices interfere with the service animal’s safe, effective performance of tasks. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls.

Where should I park on race morning?

You can find parking and shuttle information on our Parking and Shuttle page.

What is your weather policy?

Races are held, rain or shine, unless we determine that conditions are too dangerous. This will be based on a prudent decision made on race weekend or race day by Race Officials and local law enforcement officials. If the race is cancelled due to inclement weather there will be neither refunds nor transfers. This position is consistent with USA Track & Field recommendations and with the protocol of sharing the risks associated with the sport of running. In the event of inclement weather or unforeseen circumstances, Capstone Event Group reserves the right to alter, cancel or eliminate any/all portions of the race.

It is your responsibility as a race participant to follow instruction from race officials and law enforcement in regards to inclement weather. If you disregard instructions from race officials, you are doing so at your own risk.

Will a gear check be offered?

Participants will have the option to receive a gear check bag at Packet Pick-Up. Gear check will take place at the Gear Check tent next to the start/finish line on race morning.

Is there race day packet pick-up?

Yes, race day Packet Pick-Up will be available at Southampton Intermediate School gym from 6 – 7 AM.

I want to find my runner, is there a live tracking option available?

More information will be available closer to race day.

Where are the best places to see the runners pass by, so I can cheer my runner on?

We always recommend spectating at the start and finish lines!

How do overall awards work?

Overall awards will be presented to the top three finishers male and female in the full marathon, half marathon, and 5K.

Overall award winners will be announced at the finish line at approximately the following times:

  • 5k winners: 9:00 AM
  • Half Marathon winners: 10:00 AM
  • Marathon winners: 12:00 PM

PLEASE NOTE: If you are unable to stay for the award ceremony and believe you won an overall award, please see the Results Tent on race day to ensure you receive the medal. Overall and Age Group awards will NOT be mailed out after the event.

How are awards determined?

Overall awards will be given to male and female overall winners based on gun time. Age group awards will be given to male and female overall winners based on chip time. Winners must be present to receive their prize; awards will not be mailed out. 

PLEASE NOTE: If you are unable to stay for the award ceremony and believe you won an overall award please see the Customer Service Tent race day to ensure you receive the medal. Overall and Age Group awards will NOT be mailed out after the event.

What are the age groups for age group awards?

Please see the following for age group award breakdown:

19 and under, 20-24, 25-29, 30-34, 35-39, 40-44, 45-49, 50-54, 55-59, 60-64, 65-69, 70-74, 75 & over

PLEASE NOTE: If you are unable to stay for the award ceremony and believe you won an overall award please see the Results Tent on race day to ensure you receive the medal. Overall and Age Group awards will NOT be mailed out after the event.


Where can I find my results?

Results will be posted on our website when they become available.

My results were wrong. How do I get them corrected?

If there is anything wrong with your result, such as a missing time, incorrect age, gender, etc., please follow the instructions in the post-race email about how to get your results corrected.

How do I get my photos / where do I get my photos after the race?

All runners will receive an email from our photography partner 7-10 days after the race with a link to view / purchase their photos. When they become available, we will post a link to the race photos here.

I wasn't / couldn't be present for the awards ceremony, can you mail me my award?

All awards MUST be picked up at the Awards Table after the race. Awards cannot be mailed.

Is there a lost & found?

We encourage anyone who finds something on the course or in Runners’ Village to bring lost items to the Customer Service Tent. If you lose something during the race, please check with the Customer Service Tent for the item. You can also email info@hamptonsmarathon.com if you realize you lost something after the race.

Still have a question?

Send us an email at: info@hamptonsmarathon.com