FAQs & Contact Us

Have a question?

We are here to help!  But first, your question may have already been answered! Check our FAQs below for answers to common topics.

Not sure how to use the FAQ page?

There are several ways you can find the answer to your question!

  1. Use the “Enter your keyword here” search bar at the beginning of each section. Begin typing keywords (ex: defer, change distance, packet pick-up, pacer) and articles will automatically populate for you to click through.
  2. Use the sections – Pre-Race Questions, Race Day Questions, Post-Race Questions – to find your answer. Once you find the question you are looking for, click the question to open the answer!

Change Distance Form

If you would like to change your distance, please complete the form above.  The change distance form will close one hour before the end of Packet Pick-Up on Friday, December 6.

Bib Mailers, if you change your distance after the bib mailing deadline of Friday, 11/1 at Noon, you will need to attend Packet Pick-Up to receive the correct bib.

Deferral Form

The deadline to defer your registration for free is Wednesday, August 7th at 11:59 PM ET.

From 8/8/24 to 11/27/24, there is a $10.00 fee to defer your registration.

The deferral deadline is Wednesday, November 27th at 11:59 PM. No exceptions will be made after this deadline.

Bib Mailing Add-On

  • Add-on bib mailing to your registration to have your bib conveniently mailed right to your front door for $7.99!
  • You can add this option on during your registration, or if you’re already registered you can complete the bib mailing add-on form to get your bib mailed. The deadline for bib mailing is noon on Friday, November 1st.
  • Anyone who does not purchase this option will need to attend our in person Packet Pick-Up. More information on Packet Pick-Up times and location will be available soon.

PRE-RACE QUESTIONS

What is Worry Free Registration?

We understand how important Race 13.1 is to our runners, which is why we’re committed to providing a seamless race experience. If we’re forced to cancel before the race begins for any reason, you will receive your entire registration fee back in the form of race credit, which will not expire for one year and can be applied to any Capstone Races event.

We’ve also waived our normal deferral fee, giving you the flexibility to defer your registration for race credit at no extra charge.

Please note that our “No Refund” and “No Transfer” policies will still be in effect for this race. Thank you for your understanding and we look forward to providing a memorable race experience for you.

How can I change my race distance?

If you would like to change your distance, you may do so by completing the change distance form here.

What is your refund policy?

Race 13.1 reserves the right to reject any entry. Also, we adhere to the standard running industry policy. All entry fees are non-refundable and non-transferable. This is noted on our registration application and when you register for our events you must agree to this policy. You may not give or sell your number to another individual – if you do, this will result in your disqualification as well as the runner who uses your race number.

Entry Fees will only be awarded as race credit if the event were to be canceled prior to December 2nd. Fees and associated costs (including optional product purchases, spectator tickets, and donations), paid in registration for this Event are not refundable for any reason under any circumstances, including but not limited to injury, a scheduling conflict, and/or event cancellation.

If you are unable to attend the race, you can defer your registration for credit towards a future Capstone race.

Can I transfer my registration to another person?

Sorry, we do not allow transfers from person to person.

How do I defer my registration to a future event?

The deadline to defer your registration for free is Wednesday, August 7th at 11:59 PM ET.

From 8/8/24 to 11/27/24, there is a $10.00 fee to defer your registration.

The deferral deadline is Wednesday, November 27th at 11:59 PM. No exceptions will be made after this deadline.

Once you defer your entry, credit will be applied to your email address. Please note the amount of credit you receive is equal to the amount you paid at registration (excluding handling fees). We’ve also waived the normal deferral fee.

Please Note: Deferring your race entry does NOT automatically register you for a future event. To use your credit, you must sign up for an upcoming Capstone race using the email address associated with your credit. The credit will automatically be applied at the time of your registration. When registering, you should see your credit appear here:

If you do not see your credit appear, please contact info@race131.com.

How do I use my credit?

Deferring your race entry does NOT automatically register you for a future event. To use your credit, you must sign up for an upcoming Capstone race using the email address associated with your credit. The credit will automatically be applied at the time of your registration.

What do I need to bring to packet pick-up?

All you will need is a photo ID.

Can someone else pick up my packet?

Yes, you can have someone else pick up your packet if you are unable to make it the expo / packet pick-up.  They will need a picture of your photo ID in order to claim your packet.

Can I register at the packet pick-up?

Yes, the last day we will accept registrations is Friday, December 6 at 5 PM. You MUST attend Packet Pick-Up to receive your race bib! Please stop by the customer service table and we will help you get registered. 

When's the last day I can register?

Registration will be available until 1 hour before the close of our packet pick-up.

How does the race swag fit?

The race swag is offered in Unisex sizing.

Do you offer a student discount / military discount?

Yes, we offer both a student and military discount. Please email us at info@race131.com and we’ll send you a unique code for 10% off your registration. We ask that all students email a valid student ID to receive the code.

Is the course USATF certified?

Yes, the half marathon course is USATF certified. The certification number is: NC21018DF

Is this course a Boston qualifier?

No, none of our Race 13.1 races are Boston qualifiers.

Does Race 13.1 Durham allow elite athlete entries?

An elite athlete may receive one comp entry if he or she meets the standards listed below:

    • Time standards: 1:14:00 for males and 1:28:00 for females.
    • Time standards must be met in the the 12 months preceding the race date.
    • Runners must have proof of their time. Email info@race131.com for details.
    • Race 13.1 reserves the right to adjust time standards at any time.
    • All elite athlete requests must be submitted at least 10 days prior to race day to info@race131.com.

RACE DAY QUESTIONS

Will I receive a finisher medal?

Yes, all participants will receive a medal!

Where can I view a map of the course / see the course elevation?

Is there a time limit?

The time limit for this event is 3 hours and 30 minutes, which is a 16-minute per mile pace. The cutoff time is determined by our event permit, which permits us to use the roads, police support and other city resources for a specified period of time. After the permitted period ends, roads will reopen and we will no longer be able to provide participants with critical course support, including road closures, police and medical coverage, hydrations stations and course markings.

When the course closes at the cutoff time, any remaining participants must move off of the roads and onto a sidewalk. Anyone who decides to utilize the course route before or after the permitted time will not be considered an active participant and must follow pedestrian laws. Participants who do not meet the cutoff time will not receive an official time.

Are strollers allowed on the course?

No, this is to ensure runner safety and comply with liability insurance policies.

Can I wear headphones?

It is unsafe to wear headphones while running. Event organizers will not restrict headphone use and leave it up to the athlete on his/ her ability to follow direction while wearing headphone devices. If you do choose to wear headphones please keep the volume level down so you are able to hear and follow the direction of course volunteers.

Are pets allowed on course?

Pets are NOT allowed on the race course for the safety of race participants, spectators and the animals.

However, service animals as recognized by the Americans with Disabilities Act (ADA) are permitted on course. Should you decide to run the race with a service animal, please email your information to email. Runners with ADA service animals will be placed in the last corral behind individual runners for safety purposes.

Are pets allowed in the post race area?

No, pets are NOT permitted in the post-race area.

What kind of hydration / food will be available on the course?

We always provide water at each of our aid stations. We encourage all of our participants to bring their own hydration packs on race day. Here are our water/hydration stations for race day:

Water Station #1: Mile 1.5 (All Distances), 10k Mile 4.5, Half Marathon Mile 11.5

Water Station #2: Half Marathon Mile 4, Mile 9

Water Station #3: Half Marathon Mile 6, Mile 7

Where should I park on race morning?

Plenty of parking will be available to runners at Johnson Volvo Cars Durham: 966 Southpoint Autopark Blvd, Durham, NC 27713.

Participants will need to access the start/finish venue from NC-751 on race morning and not from Highgate Drive to avoid road closures.

Runners can take I-40 to Exit 274 and then turn directly onto Southpoint Autopark Blvd from NC-751 to reach the start area.

What roads will be closed on race day?

Audubon Lake Drive and Highgate Drive will be closed to traffic during the event.

Participants will need to access the start/finish venue from NC-751 on race morning and not from Highgate Drive to avoid road closures.

Runners can take I-40 to Exit 274 and then turn directly onto Southpoint Autopark Blvd from NC-751 to reach the start area.

What is your weather policy?

Races are held, rain or shine, unless we determine that conditions are too dangerous. This will be based on a prudent decision made on race weekend or race day by Race Officials and local law enforcement officials. If the race is cancelled due to inclement weather there will be neither refunds nor transfers. This position is consistent with USA Track & Field recommendations and with the protocol of sharing the risks associated with the sport of running. In the event of inclement weather or unforeseen circumstances, Capstone Event Group reserves the right to alter, cancel or eliminate any/all portions of the race.

It is your responsibility as a race participant to follow instruction from race officials and law enforcement in regards to inclement weather. If you disregard instructions from race officials, you are doing so at your own risk.

Will a gear check be offered?

No, there will be no gear check for this event. There’s plenty of parking near the start and finish area so we ask that you leave your gear in your vehicle.

Is there race day packet pick-up?

There will be NO race day packet pick-up! If you cannot make it to packet pick-up, a friend or family member may pick up your packet for you with a copy of your photo ID.

Where are the best places to see the runners pass by, so I can cheer my runner on?

The best place to see your runner is at the start and finish line. We do not have any spectator locations on course.

Are there port-a-johns (restrooms)?

Yes, there will be port-a-johns at each aid station along the course. Plenty of porta-johns will also be located throughout runners village.

POST-RACE QUESTIONS

Where can I find my results?

All results can be found on our results webpage.

My results were wrong, how do I get them corrected?

If there is anything wrong with your result, such as a missing time, incorrect age, gender, etc., please complete the Results Correction form below (when available) so we can correct it! Don’t worry, we have an official, accurate time for every runner. If your results are not displaying properly, we will get it fixed and updated as quickly as possible.

How do I get my photos / where do I get my photos after the race?

All runners will receive an email from our photography partner 2-3 days after the race with a link to view / purchase their photos. You can also find the link to our photos on this webpage.

How are awards determined?

Overall awards will be given to male and female overall winners based on gun time. Age group awards will be given to male and female overall winners based on chip time. Winners must be present to receive their prize; awards will not be mailed out. 

PLEASE NOTE: If you are unable to stay for the award ceremony and believe you won an overall award please see the Customer Service Tent race day to ensure you receive the medal. Overall Award or Age Group medals will NOT be mailed out after the event.

What are the age groups for age group awards?

Please see the following for age group award breakdown:

Half Marathon, 10k & 5k:

Ages 14 and under; 15 – 19; 20 –24; 25 – 29; 30 – 34; 35 – 39; 40 – 44; 45 – 49; 50 – 54; 55 – 59; 60 – 64; 65 – 69; 70+

Both overall and age group awards will be given to the top THREE finishers for the half marathon; while 10k and 5k awards will given to only First Place finishers.

PLEASE NOTE: If you are unable to stay for the award ceremony and believe you won an overall award please see the Customer Service Tent race day to ensure you receive the medal. Overall Award or Age Group medals will NOT be mailed out after the event.

I wasn't / couldn't be present for the awards ceremony, can you mail me my award?

Sorry, we cannot mail awards.

PLEASE NOTE: If you are unable to stay for the award ceremony and believe you won an overall award please see the Customer Service Tent race day to ensure you receive the medal. Overall and Age Group awards will NOT be mailed out after the event.

Is there a lost & found?

We encourage anyone who finds something on the course or in Runners’ Village to bring lost items to the Customer Service Tent. If you lose something during the race, please check with the Customer Service Tent for the item. You can also email info@race131.com if you realize you lost something after the race.

Still have a question?

Send us an email at: info@race131.com