Change of plans? You’ve got options, including deferring your registration or changing your distance. See details below!
The deferral window closed at 11:59 PM on 10/10/24. No exceptions to this deadline will be made.
Please note that you will receive race credit for the amount you paid for your registration that you can apply to a future race. You will not automatically be registered for next year’s race.
If you changed your distance after the bib mailing deadline of Friday, 9/20/24 at noon ET, you will need to attend packet pickup to receive the correct bib.
Have a question?
We are here to help! But first, your question may have already been answered! Check our FAQs below for answers to common topics.
Not sure how to use the FAQ page?
There are several ways you can find the answer to your question!
- Use the “Enter your keyword here” search bar at the beginning of each section. Begin typing keywords (ex: defer, change distance, packet pick-up, pacer) and articles will automatically populate for you to click through.
- Use the sections – Pre-Race Questions, Race Day Questions, Post-Race Questions – to find your answer. Once you find the question you are looking for, click the question to open the answer!
PRE-RACE QUESTIONS
How do I check if I'm registered?
How can I change my race distance?
If you have purchased bib mailing, you will have until Friday, September 20 at 12PM ET to change your distance and have it reflected on your mailed bib. You will still be able to change your distance after this deadline, but will then need to attend attend Packet Pick-Up to receive your new bib.
Runners without bib mailing have until one hour prior to the end of Packet Pick-up to change your distance online. If you change your distance during race week, you will need to visit Customer Service at Packet Pick-Up to receive a bib for the correct distance.
We do not charge an administrative fee to change your distance. There is no charge to go down in distance, but if you choose a longer distance, you will need to pay the difference between the distances.
What is your refund policy?
Entry Fees will only be awarded as race credit if the event were to be canceled prior to October 20, 2024. All fees and associated costs (including optional product purchases, spectator tickets, and donations), paid in registration for this Event are not refundable for any reason under any circumstances, including but not limited to injury, a scheduling conflict, and/or event cancellation.
If you are unable to attend the race, you can defer your registration for credit towards a future Capstone race.
Can I transfer my registration to another person?
Do you offer a student discount/military discount?
How do I defer my registration to next year's event?
From 6/21/24 – 10/10/24, runners will be able to defer their registration for a fee of $10.00. Runners will receive race credit for the amount they paid at registration (minus handling fees).
The deferral window will close at 11:59 PM 10/10/24. No exceptions to this deadline will be made.
Please note that you will receive race credit for the amount you paid for your registration that you can apply to a future race. You will not automatically be registered for next year’s race.
If you would like to defer your race, please visit the form at the top of this page.
What is the Bib Mailing Add-On?
The deadline to add bib mailing was September 20th at 12 PM ET. Runners with bib mailing will pick up their shirts and medals at the Finish Line Festival on race day.
PLEASE NOTE: Bibs cannot be combined and each runner must purchase bib mailing separately. Shirts and medals will not be mailed. Runners without bib mailing will need to attend the in-person Packet Pick-Up.
What do I need to bring to packet pick-up?
I can't make it to Packet Pick-Up. What are my options?
You also have the option to purchase add-on bib mailing either during registration or via the Bib Mailing Add-On Form.
PLEASE NOTE: The deadline to add on bib mailing is September 27th at 12 PM ET. Shirts and medals will not be mailed.
Can I register at packet pick-up?
Is the course USATF certified?
Certification Number: NC23023DF
Is this course a Boston qualifier?
Does the Bull City Race Fest allow elite athlete entries?
An elite athlete may receive one comp entry if he or she meets the standards listed below:
- Time standards: 1:14:00 for males and 1:28:00 for females.
- Time standards must be met in the the 12 months preceding the race date.
- Runners must have proof of their time. Email info@bullcityracefest.com for details.
- Bull City Race Fest reserves the right to adjust time standards at any time.
- All elite athlete requests must be submitted at least 10 days prior to race day to info@bullcityracesfest.com.
Will there be pacers?
RACE DAY QUESTIONS
Where can I view a map of the course / see the course elevation?
Is there a time limit?
When the course closes at the cutoff time, any remaining participants must move off of the roads and onto a sidewalk. Anyone who decides to utilize the course route before or after the permitted time will not be considered an active participant and must follow pedestrian laws. Participants who do not meet the cutoff time will not receive an official time.
Are strollers allowed on the course?
Are pets allowed on the race course?
What kind of hydration / food will be available on the course?
Detailed aid station information can be found on our Course Information page.
Where should I park on race morning?
What roads will be closed on race day?
What is your weather policy?
If there is inclement weather during the race, It is your responsibility as a race participant to follow instructions from race officials and law enforcement in regards to inclement weather. If you disregard instructions from race officials, you are doing so at your own risk.
Will a gear check be offered?
Is there race day packet pick-up?
I want to find my runner, is there a live tracking option available?
Where are the best places to see the runners pass by, so I can cheer my runner on?
POST-RACE QUESTIONS
Where can I find my results?
My results were wrong; how do I get them corrected?
How do I get my race photos after the race?
How are awards determined?
Age Group Awards will be given to the top three finishers in each age group based on chip time for the Half Marathon and the 5 Mile Run.
What are the age groups for age group awards?
19 and under, 20-24, 25-29, 30-34, 35-39, 40-44, 45-49, 50-54, 55-59, 60-64, 65-69, 70-74, 75 & over