We are here to help! But first, your question may have already been answered! Check our FAQs below for answers to common topics.
Not sure how to use the FAQ page?
There are several ways you can find the answer to your question!
Use the “Enter your keyword here” search bar at the beginning of each section. Begin typing keywords (ex: change distance, packet pick-up, pacer) and articles will automatically populate for you to click through.
Use the sections – Pre-Race Questions, Race Day Questions, Post-Race Questions – to find your answer. Once you find the question you are looking for, click the question to open the answer!
Pre-Race FAQs
When is race day?
The Lighthouse Loop 5k is Saturday, October 12 at 5:00 PM. The half-marathon and 12k are Sunday, October 13 at 7:20 AM.
When is the race start time?
The Lighthouse Loop 5k is Saturday, October 12 at 5:00 PM. The half-marathon and 12k are Sunday, October 13 at 7:20 AM.
How can I change my race distance?
The change distance form will be added to the top of this page closer to race day. We do not charge an administrative fee to change your distance. There is no charge to go down in distance, but if you choose a longer distance, you will need to pay the difference between the distances
How can I defer my race?
You are allowed to defer your race without incurring a deferral fee until June 12, 2024. From June 13th-October 2rd, 2024, you can defer your race entry for a deferral fee of $10.00. After 11:59 PM on October 2, 2024, deferrals will not be accepted. No exceptions will be made.
If you choose to defer your race, you will receive race credit for the amount of your registration (minus handling fees). The credit will be linked to your email address, and you will have one year from the date of deferral to use it.
What is your refund policy?
The Amelia Island Half Marathon reserves the right to reject any entry. Also, we adhere to the standard running industry policy. All entry fees are non-refundable and non-transferable. This is noted on our registration application and when you register for our events you must agree to this policy. You may not give or sell your number to another individual – if you do, this will result in your disqualification as well as the runner who uses your race number.
Entry Fees will only be awarded as race credit if the event were to be canceled prior to October 13, 2024. All fees and associated costs (including optional product purchases, spectator tickets, and donations), paid in registration for this Event are not refundable for any reason under any circumstances, including but not limited to injury, a scheduling conflict, and/or event cancellation.
If you are unable to attend the race, you can defer your registration for credit towards a future Capstone race.
Can I transfer my registration to another person?
Sorry, we do not allow transfers from person to person.
When and where is packet pick-up?
Packet pick-up information will be available closer to race day.
What do I need to bring to packet pick-up?
All you will need is a photo ID.
Can someone else pick up my packet?
Yes, you can have someone else pick up your packet if you are unable to make it to packet pick-up. They will need a picture of your photo ID in order to claim your packet.
Can I register at packet pick-up?
We will not have registration equipment available at packet pick-up, but you can register from your phone and then visit customer service to pick up your race bib.
Is this course a Boston qualifier?
No, this course is not a Boston Qualifier.
Race Day FAQs
Is there a time limit?
We will share time limit information soon.
Are strollers allowed on the course?
Strollers are not allowed on the race course for the safety of race participants, spectators and stroller passengers.
What is your weather policy?
Races are held, rain or shine, unless we determine that conditions are too dangerous. This will be based on a prudent decision made on race weekend or race day by Race Officials and local law enforcement officials. If the race is cancelled due to inclement weather there will be neither refunds nor transfers. This position is consistent with USA Track & Field recommendations and with the protocol of sharing the risks associated with the sport of running. In the event of inclement weather or unforeseen circumstances, Capstone Event Group reserves the right to alter, cancel or eliminate any/all portions of the race.
If there is inclement weather during the race, It is your responsibility as a race participant to follow instructions from race officials and law enforcement in regards to inclement weather. If you disregard instructions from race officials, you are doing so at your own risk.
Post-Race FAQs
Where can I find my results?
All results will be posted on our website following the race.
My results were wrong; how can I get them corrected?
If there is anything wrong with your result, such as a missing time, incorrect age, gender, etc., please complete the Results Correction form (which will be added closer to race day), so we can correct it! If your results are not displaying properly, we will get it fixed and updated as quickly as possible.
How do I get my race photos after the race?
All runners will receive an email from our photography partner 3-5 days after the race with a link to view and/or purchase their photos. Please be sure to follow the directions provided in the email from the race photographer to access your photos.
Is there a lost and found?
We encourage anyone who finds something on before the race, on the course, or at the post-race party to bring lost items to the Customer Service. If you lose something during the race, please check with the Customer Service.
