Have a question?
We are here to help! But first, your question may have already been answered! Check our FAQs below for answers to common topics.
Not sure how to use the FAQ page?
There are several ways you can find the answer to your question!
- Use the “Enter your keyword here” search bar at the beginning of each section. Begin typing keywords (ex: defer, change distance, packet pick-up, pacer) and articles will automatically populate for you to click through.
- Use the sections – Pre-Race Questions, Race Day Questions, Post-Race Questions – to find your answer. Once you find the question you are looking for, click the question to open the answer!
The change distance form will be open until 24 hours prior to race day. If you would like to change your distance after that, you will need to visit the customer service table at Packet Pick-Up.
Bib Mailers must change distance prior to 12:00 PM on Friday, March 24 in order to see the change reflected on their bib. Changing your distance after this date will require you to pick up the appropriate bib at Packet Pick-Up.
The deadline to defer your registration for race credit is 11:59 PM on Wednesday, April 12, 2023.
How can I change my race distance?
Runners WITHOUT bib mailing have until 24 hours prior to the race to change their distance. After this deadline you will need to make your changes during the expo/packet pick-up at the customer service desk.
To change your distance, please click on the button at the top of this page.
What is your refund policy?
Can I transfer my registration to another person?
How do I defer my registration to next year's event?
What do I need to bring to packet pick-up?
How do I use my race credit?
- Select the race you want to register on from the Capstone Event Group page.
- Use the email address you used for your registration & select a distance
- The amount of your race credit will be deducted from your registration total.
- There is no need to enter a code, the credit is connected to the email.
Can someone else pick up my packet?
How do I add bib mailing to my registration?
Can I register at packet pick-up?
Do you offer a student discount / military discount?
Is the course USATF certified?
Is this course a Boston qualifier?
Does the Tar Heel 10 Miler allow elite athlete entries?
Will there be pacers?
6:30, 7:00, 7:30, 8:00, 8:30, 9:00, 9:30, 10:00, 10:30, 11:00, 12:00, 13:00
RACE DAY QUESTIONS
Where can I view a map of the course / see the course elevation?
Can I wear headphones?
Are pets allowed on course?
However, service animals as recognized by the Americans with Disabilities Act (ADA) are permitted on course. Should you decide to run the race with a service animal, please email your information to email. Runners with ADA service animals will be placed in the last corral behind individual runners for safety purposes.
Can I run with a backpack or hydration pack?
What kind of hydration / food will be available on the course?
Where should I park on race morning?
What roads will be closed on race day?
What is your weather policy?
Is there race day packet pick-up?
I want to find my runner, is there a live tracking option available?
Where are the best places to see the runners pass by, so I can cheer my runner on?
Where can I find my results?
My results were wrong, how do I get them corrected?
Why does my GPS say the course was off?
Race courses are measured along a well-defined path called the “SPR”—the Shortest Possible Route that a runner can possibly run. Most runners don’t actually run the SPR, so the distance recorded by their GPS device will usually be longer than the certified length of the course, even though the course was properly measured along the SPR according to USATF rules.
How do I get my photos / where do I get my photos after the race?
How are awards determined?
You can pick up your overall award after the race at Customer Service (near Gate 3). If you’re unable to stay, your award will be mailed to you.
What are the age groups for age group awards?
19 & under, 20-24, 25-29, 30-34, 35-39, 40-44, 45-49, 50-54, 55-59, 60-64, 65-69, 70-74, 75 & over
Age group awards will be finalized and mailed to the award winners after the race. Award winners will receive an age group medal.