Race Credit Information

Tar Heel 10 Miler Race Credit

WHAT CAN I DO WITH MY CREDIT?

 You have options:

  1. You can register for a future Tar Heel 10 Miler & 4 Mile Run. 
  2. You can use your current race credit to enhance your virtual running experience.
  3. You can use your credit towards any race in the Capstone Event Group portfolio. Our portfolio of races is listed below:

HOW DO I USE MY CREDIT?

Follow the steps below: 

  1. Select the race you want to register on from the Capstone Event Group page.
  2. Use the email address you used for registration & select a distance
  3. The amount of your race credit will be deducted from your registration total.
    • There is no need to enter a code, the credit is connected to the email.

WHEN CAN I USE MY CREDIT?

You can start using your race credit now on any of the races within the Capstone Event Group portfolio. Your credit will be active for ONE YEAR, so if a race isn’t open right now you can sign up for the mailing list and be notified once registration opens. You will receive reminders via email when your credit is about to expire. 

WHAT IF I HAVE LEFTOVER CREDIT?

That’s great! You can apply your leftover credit to any other race within our portfolio as long as you use the email the credit is connected to. Remember the credit will expire ONE YEAR after it was initially activated, and the deadline does NOT reset when you use your race credit.

Have More Questions About Your Credit? We’re Here to Help!

Can I receive a refund instead of race credit?

No, our refund policy still stands.

How is race credit different from a refund?

Race credit is connected to your email address that was used when you registered. This credit can be used towards any of our races within our portfolio.

What if I have $0 of credit?

If you have $0 of credit this most likely means you received a comped entry into the 2020 Tar Heel 10 Miler through the use of credit or a discount code. Our team will reach out to you for more steps on how to get the same entry you received last year within a few days.

What if I used one email for multiple registrations?

All of the credit for each registration will be lumped onto the one email address, used at registration. You can choose how to use that credit and discuss with your other registrant on how they would like to use the credit.

What do I do if my email address has changed since I registered?

If you need to change your email address, please reach out to us at info@tarheel10miler.com and we will make that change for you.

Don't you have to refund my fee since the race isn't taking place?

No, when all runners registered, each individual acknowledged and agreed to the following:

“Fee Refunds: I understand that all fees and associated costs (including optional product purchases, spectator tickets, and donations), paid in registration for this Event are not refundable for any reason under any circumstances, including but not limited to injury, a scheduling conflict, and/or event cancellation.”