FAQs & Contact Us

Have a question?

We are here to help!  But first, your question may have already been answered! Check our FAQs below for answers to common topics.

Not sure how to use the FAQ page?

There are several ways you can find the answer to your question!

  1. Use the “Enter your keyword here” search bar at the beginning of each section. Begin typing keywords (ex: defer, change distance, packet pick-up, pacer) and articles will automatically populate for you to click through.
  2. Use the sections – Pre-Race Questions, Race Day Questions, Post-Race Questions – to find your answer. Once you find the question you are looking for, click the question to open the answer!

The change distance deadline is one hour before the close of packet pick-up on Friday, March 1, 2024.

If you opted for bib mailing and change your distance after the bib mailing deadline, you’ll need to come to packet pick-up to receive the correct bib.

We do not charge a fee for you to change your distance. If you increase your distance, you will be charged the price difference. If you decrease your distance, you will not receive a credit for the price difference.

The deferral deadline is Wednesday, February 21, 2024 at 11:59 PM ET. No exceptions will be made.

General Questions

When will I receive my race bib in the mail?

You should receive your race bib in the mail about one week before the race and no later than February 29, 2024.

If you do not receive your race bib by February 29th, please attend packet pick-up to receive your bib.

What distances are offered?

We will have the following in-person race distances: Marathon, Half Marathon, 5k, and Family Fun Run.

We will offer a Virtual 10k for participants that want to run from the comfort of their own home.

We’ve also brought back the Myrtle Beach Double. You can register for an in-person distance (excludes Family Fun Run) and the Virtual 10k to earn the Virtual 10k medal along with your in-person distance medal. Think of it as extra training motivation for you!

What do I receive for running doing the Myrtle Beach Double (running the Virtual 10k and the in-person race)?

For participating in the Myrtle Beach Double (Virtual 10k and the in-person race), you’ll receive a downloadable race bib via email. You will receive your participant shirt and Virtual 10k medal at the Finish Line Festival at the in-person race.

For running the in-person race, you’ll receive a race bib, participant shirt, finisher gift, and finisher medal.

If you participate in the Myrtle Beach Double (Virtual 10K and in-person race), all of your race swag (medals and finisher gift) will be picked up after the in-person race at the finisher festival.

Race swag will not be mailed for Myrtle Beach Double participants.

If you’ve already registered, you can add on the Virtual 10k by completing the Virtual 10k form on this page.

What is a virtual race?

A virtual race means that you can run your selected distance on your own time and wherever is convenient for you. If you elect to run the Virtual 10k, you’ll still receive the participant tee and finisher medal delivered right to your door.

What do I get for running the virtual race?

Your bib will be emailed to you to wear during your virtual run. You will be mailed your race shirt and Virtual 10k medal after the race.

When will my virtual race swag be delivered?

For runners who are only participating in the virtual race,  swag will be mailed to runners following the in-person race. We will reach out to all virtual race participants about the status of their swag closer to race day.

If you are participating in both the in-person race and the virtual race (the Myrtle Beach Double), you will pick up your virtual 10k swag after the in-person race at the Post-Race Party at Pelicans.

Are there awards for Virtual 10k participants?

No, there will be no awards for the Virtual 10k participants.

PRE-RACE QUESTIONS

Am I registered for the race?

Visit our participant page, click here, to see if you’re registered.

When does registration close?

Registration will close one hour before the end of packet pick-up on Friday, March 1. ALL participants MUST attend Packet Pick-Up to receive their race bib. There will be NO RACE DAY pick-up.

How can I change my race distance?

Runners with bib mailing have until February 2nd  at 12 PM to change distance in order to receive the correct bib in the mail. After this deadline, you will still be able to use this form to change distance, but you MUST attend packet pick-up to receive your new bib.

Runners WITHOUT bib mailing will need to complete the change distance form at the top of this page. If you change your distance after bibs are printed, you will need to come to customer service at packet pick-up to be assigned a bib for the correct distance. We will communicate the bib printing deadline closer to race day.

The change distance form is linked at the top of this page!

Please note: Anyone who runs a distance with the incorrect distance timing chip will be disqualified from the race.

Can someone else pick up my packet?

Yes, you can have someone else pick up your packet if you are unable to make it to the bib pick-up.  They will need a picture of your photo ID in order to claim your packet.

What is your refund policy?

The Myrtle BeachMarathon reserves the right to reject any entry. Also, we adhere to the standard running industry policy. All entry fees are non-refundable and non-transferable. This is noted on our registration application and when you register for our events you must agree to this policy. You may not give or sell your number to another individual – if you do, this will result in your disqualification as well as the runner who uses your race number.

Entry Fees will only be awarded as race credit if the event were to be canceled prior to March 2nd, 2024. All fees and associated costs (including optional product purchases, spectator tickets, and donations), paid in registration for this Event are not refundable for any reason under any circumstances, including but not limited to injury, a scheduling conflict, and/or event cancellation.

If you are unable to attend the race, you can defer your registration for credit towards a future Capstone race.

How do I defer my registration to next year's event?

All of our in-person race participants can defer their registration for race credit by completing the the 2024 deferral form linked at the top of this page.  The deferral deadline is Wednesday, February 21, 2024 at 11:59 PM. There is no deferral option for the Virtual 10k race.  

Runners that are deferring their registration and have the Virtual 10k add-on will receive credit for their in-person race registration and will still be registered for the Virtual 10k.

When next year’s race opens, you must register for the event to complete your deferral. You must use the email address you deferred with (and select a distance at the top of the page) in order for your prior year’s race credit to be recognized and applied. When registering, you should see your credit appear under the “Payment Summary” and will subtract from the price.

If you do not see your credit appear, please contact info@mbmarathon.com.

Can I transfer my registration to another person?

Sorry, we do not allow transfers from person to person.

Do you offer a student discount / military discount?

Yes, we offer both a student and military discount. Please email us at info@mbmarathon.com and we’ll send you a unique code for 10% off your registration. We ask that all students email a valid student ID to receive the code.

Is the course USATF certified?

Yes, the full and half are both USATF certified.

Full: SC24003JK
Half: SC24005JK

Is this course a Boston qualifier?

Yes! you can find the official certifications below.

  • Certification #SC21011DW

Does the Myrtle Beach Marathon allow elite athlete entries?

Prize money is not offered for this race.

An elite athlete may receive one comp entry if he or she meets the standards listed below:

    • Marathon – Men: 2:46:00
    • Marathon – Women: 3:18:00
    • Half Marathon – Men: 1:13:00
    • Half Marathon – Women: 1:25:00
  • Runners must have proof of their time.
  • All results must be officially timed and within the past year.
  • We will not accept virtual race results for elite entry.
  • All elite athlete requests must be submitted at least 10 day prior to race day to info@mbmarathon.com.

Will there be pacers?

We plan to offer pacers for the Marathon and Half Marathon.

Marathon: 3:00, 3:15, 3:30, 3:45, 4:00, 4:15, 4:30, 4:45, 5:00, 5:15, 5:30

Half: 1:30, 1:45, 2:00, 2:15, 2:30, 2:45, 3:00

RACE DAY QUESTIONS

Where can I view a map of the course / see the course elevation?

All course maps can be found on our course webpage – click here!

Is there a time limit?

The time limit for this event is 6 hours and 30 minutes (Marathon) and 3 hours and 15 mins (Half-Marathon) which is a 15-minute per mile pace. The cutoff time is determined by our event permit, which permits us to use the roads, police support and other city resources for a specified period of time. After the permitted period ends, roads will reopen and we will no longer be able to provide participants with critical course support, including road closures, police and medical coverage, hydrations stations and course markings.
When the course closes at the cutoff time, any remaining participants must move off of the roads and onto a sidewalk. Anyone who decides to utilize the course route before or after the permitted time will not be considered an active participant and must follow pedestrian laws. Participants who do not meet the cutoff time will not receive an official time

Where are the spectator locations?

Start line spectators will need to set up off Mr. Joe White Rd. Only runners will be able to access the start line from Robert Grissom & 10th Avenue.

The finish line is always the best location to see your runner

You can also view your runner on course at the following locations:

  • Warbird Park on Farrow Pkwy (Full/Half)
  • 1220 Moser Dr Parking in The Market Common (in front of 810 Billiards & Bowling) (Full/Half)
  • Pavilion Park (9th Ave and N. Ocean Blvd.) (all distances)
  • Plyler Park (N. Ocean Blvd./Mr. Joe White Av.) (Full/Half)
  • 29th Av. N. and Ocean Blvd. (Full)
  • 76th Av. N. and Kings Hwy. (Full)
  • Grand Dunes Blvd. (approach from 82nd Pkwy. and park on Cipriana) (Full)
  • Grissom Pkwy. from London St. to 21st Av. N. (Full)
  • The finish line area near TicketReturn.Com Stadium (all distances)

What kind of hydration / food will be available on the course?

Hydration Stations will be located at the following mile markers:

Full Marathon– 1.5, 3.5, 5.5, 7, 8.5, 10.5, 11.5, 14.5, 16, 18.5, 20.5, 22.5, 25

Half Marathon– 1.5, 3.5, 5.5, 7, 8.5, 10.5, 11.5

5k– 1.5

All hydration stations will have water and an electrolyte drink. Gu will be available at the following aid stations: 

Mile 8.5 (full & half), Mile 14.5 (full), Mile 20.5 (full)

Can I run with a backpack or hydration pack?

Yes. Please remember that all runners are completely responsible for any and all of their belongings. Any belongings shed throughout the course are not guaranteed to be returned to the runner.

Are pets allowed on the race course?

Pets are not allowed on the race course for the safety of race participants, spectators and the animals.

However, service animals as recognized by the Americans with Disabilities Act (ADA) are permitted on course. Should you decide to run the race with a service animal, please email your information to info@mbmarathon.com. Runners with ADA service animals will be placed in the last corral behind individual runners for safety purposes.

Are strollers allowed on the course?

Strollers are not allowed on the race course for the safety of race participants, spectators and stroller passengers.

What is your weather policy?

Races are held, rain or shine, unless we determine that conditions are too dangerous. This will be based on a prudent decision made on race weekend or race day by Race Officials and local law enforcement officials. If the race is cancelled due to inclement weather there will be neither refunds nor transfers. This position is consistent with USA Track & Field recommendations and with the protocol of sharing the risks associated with the sport of running. In the event of inclement weather or unforeseen circumstances, Capstone Event Group reserves the right to alter, cancel or eliminate any/all portions of the race.

It is your responsibility as a race participant to follow instruction from race officials and law enforcement in regards to inclement weather. If you disregard instructions from race officials, you are doing so at your own risk.

Where should I park on race morning?

There will be ample parking at Broadway at the Beach (1325 Celebrity Cir, Myrtle Beach, SC 29577).

Will a gear check be offered?

No, there will be no gear check for this event. There’s plenty of parking near the start and finish area at Broadway at the Beach so we ask that you leave your gear in your vehicle.

All Saturday spectators’ bags are subject to search by Myrtle Beach police officers. We highly recommend that spectators do not bring bags to the event.

I want to find my runner. Is there a live tracking option available?

We will not be offering live tracking for the race.

POST-RACE QUESTIONS

Where can I find my results?

All results can be found on our results webpage. 

There will be no results tent at the finish line.

My results were wrong. How do I get them corrected?

If there is anything wrong with your result, such as a missing time, incorrect age, gender, etc., please complete the results correction form, which will be posted after the race. If your results are not displaying properly, we will get it fixed and updated as quickly as possible.

Why does my GPS say the course was off?

Our course is USATF certified. Courses Certified by USATF are measured by a proven method that incorporates the calibration of measuring devices against a steel tape and are verified by multiple measurements.

Race courses are measured along a well-defined path called the “SPR”—the Shortest Possible Route that a runner can possibly run. Most runners don’t actually run the SPR, so the distance recorded by their GPS device will usually be longer than the certified length of the course, even though the course was properly measured along the SPR according to USATF rules.

How do I get my photos / where do I get my photos after the race?

All runners will receive an email from FinisherPix 2-3 days after the race with a link to view / purchase their photos. We will also post a link to race photos when they become available!

How do I receive my overall award?

Overall Awards are based on gun time and will be announced at the following times:

5k: 8:30 AM; Half: 9:00 AM; Marathon: 10:00 AM

Overall awards will be available for pick-up at Customer Service after the race. If you are unable to pick up your overall award after the race, it will be mailed.

How do I receive my age group award?

Awards will be mailed to the top three male & female finishers in each age group for the Marathon, Half Marathon and 5k. Age group awards are based on chip time.

The age group categories are: 19 and under, 20-24, 25-29, 30-34, 35-39, 40-44, 45-49, 50-54, 55-59, 60-64, 65-69, 70-74, 75 & over.

NOTE: There will NOT be an award ceremony for age-group categories. Age-group awards will be mailed to the winners within two weeks of the race.

Is there a lost & found?

We encourage anyone who finds something on the course or in Runners’ Village to bring lost items to the Customer Service Tent. If you lose something during the race, please check with the Customer Service Tent for the item. You can also email info@mbmarathon.com if you realize you lost something after the race. Unfortunately, we cannot guarantee that discarded items on the course will be returned to the runner.

Still have a question?

Send us an email at: info@mbmarathon.com