FAQs & Contact Us

Have a question?

We are here to help!  But first, your question may have already been answered! Check our FAQs below for answers to common topics.

Not sure how to use the FAQ page?

There are several ways you can find the answer to your question!

  1. Use the “Enter your keyword here” search bar at the beginning of each section. Begin typing keywords (ex: defer, change distance, packet pick-up, pacer) and articles will automatically populate for you to click through.
  2. Use the sections – Pre-Race Questions, Race Day Questions, Post-Race Questions – to find your answer. Once you find the question you are looking for, click the question to open the answer!

The change distance deadline is one hour before the close of packet pick-up on Friday, March 1, 2024.

If you opted for bib mailing and change your distance after the bib mailing deadline, you’ll need to come to packet pick-up to receive the correct bib.

We do not charge a fee for you to change your distance. If you increase your distance, you will be charged the price difference. If you decrease your distance, you will not receive a credit for the price difference.

The deferral deadline is Wednesday, February 21, 2024 at 11:59 PM ET. No exceptions will be made.

General Questions

Will there be a Health & Wellness Expo?

2024 Packet Pick-Up Information will be available closer to race day.

When will I receive my race bib in the mail?

You should receive your race bib in the mail about one week before the race and no later than February 29, 2024.

If you do not receive your race bib by February 29th, please attend packet pick-up to receive your bib.

Will the 2024 race have a Finish Line Festival?

Yes! We will have the Finish Line Festival!

Will you ship virtual swag internationally?

Unfortunately, we are only able to ship within the 48 contiguous United States.

What do I get for running the in-person race?

Aside from our incredible course and running atmosphere, you’ll also get a physical race bib, participant shirt, medal, and finisher gift.

What distances are offered?

We will have the following in-person race distances: Marathon, Half Marathon, 5k, and Family Fun Run.

We will offer a Virtual 10k for participants that want to run from the comfort of their own home.

We’ve also brought back the Myrtle Beach Double. You can register for an in-person distance (excludes Family Fun Run) and the Virtual 10k to earn the Virtual 10k medal along with your in-person distance medal. Think of it as extra training motivation for you!

Can I get my race bib mailed?

Yes, you can select bib mailing when you register for the event. If you decide after you’ve registered that you would like your bib to mailed to you, you can do so here.

What do I receive for running doing the Myrtle Beach Double (running the Virtual 10k and the in-person race)?

For participating in the Myrtle Beach Double (Virtual 10k and the in-person race), you’ll receive a downloadable race bib via email. You will receive your participant shirt and Virtual 10k medal at the Finish Line Festival at the in-person race.

For running the in-person race, you’ll receive a race bib, participant shirt, finisher gift, and finisher medal.

If you participate in the Myrtle Beach Double (Virtual 10K and in-person race), all of your race swag (medals and finisher gift) will be picked up after the in-person race at the finisher festival.

Race swag will not be mailed for Myrtle Beach Double participants.

If you’ve already registered, you can add on the Virtual 10k by completing the Virtual 10k form on this page.

What is a virtual race?

A virtual race means that you can run your selected distance on your own time and wherever is convenient for you. If you elect to run the Virtual 10k, you’ll still receive the participant tee and finisher medal delivered right to your door.

Can I register for both the in-person and virtual race?

Yes, you can register for both the virtual 10k and the in-person race. If you participant in both the virtual and in-person race, this is called the Myrtle Beach Double!

If you’re already registered for the in-person race, you can add the virtual race to your registration by filling out the Virtual 10k add-on form here.

What do I get for running the virtual race?

Your bib will be emailed to you to wear during your virtual run. You will be mailed your race shirt and Virtual 10k medal after the race.

When will my virtual race swag be delivered?

For runners who are only participating in the virtual race,  swag will be mailed to runners following the in-person race. We will reach out to all virtual race participants about the status of their swag closer to race day.

If you are participating in both the in-person race and the virtual race (the Myrtle Beach Double), you will pick up your virtual 10k swag after the in-person race at the Post-Race Party at Pelicans.

Are there awards for Virtual 10k participants?

No, there will be no awards for the Virtual 10k participants.

How can I volunteer for the race?

Thanks for your interest in volunteering. We will be opening the volunteer registration soon!

PRE-RACE QUESTIONS

Am I registered for the race?

Visit our participant page, click here, to see if you’re registered.

When does registration close?

Registration will close one hour before the end of packet pick-up on Friday, March 1. ll participants MUST attend Packet Pick-Up to receive their race bib. There will be NO RACE DAY pick-up.

How can I change my race distance?

Runners with bib mailing have until February 2nd  at 12 PM to change distance in order to receive the correct bib in the mail. After this deadline, you will still be able to use this form to change distance, but you MUST attend packet pick-up to receive your new bib.

Runners WITHOUT bib mailing will need to complete the change distance form at the top of this page. If you change your distance after bibs are printed, you will need to come to customer service at packet pick-up to be assigned a bib for the correct distance. We will communicate the bib printing deadline closer to race day.

The change distance form is linked at the top of this page!

Please note: Anyone who runs a distance with the incorrect distance timing chip will be disqualified from the race.

Can someone else pick up my packet?

Yes, you can have someone else pick up your packet if you are unable to make it to the bib pick-up.  They will need a picture of your photo ID in order to claim your packet.

When does the race start?

  • Wheelchair/Handcycle Marathon & Half-marathon at 6:55 AM
  • Marathon & Half Marathon at 7:00 AM
  • Wheelchair/Handcycle 5k at 6:55 AM
  • 5K: 8:00 AM

What is your refund policy?

The Myrtle BeachMarathon reserves the right to reject any entry. Also, we adhere to the standard running industry policy. All entry fees are non-refundable and non-transferable. This is noted on our registration application and when you register for our events you must agree to this policy. You may not give or sell your number to another individual – if you do, this will result in your disqualification as well as the runner who uses your race number.

Entry Fees will only be awarded as race credit if the event were to be canceled prior to March 2nd, 2024. All fees and associated costs (including optional product purchases, spectator tickets, and donations), paid in registration for this Event are not refundable for any reason under any circumstances, including but not limited to injury, a scheduling conflict, and/or event cancellation.

If you are unable to attend the race, you can defer your registration for credit towards a future Capstone race.

Is there a Relay race?

No, we are no longer offering the Relay race option. You can choose from the marathon, half marathon, 5k or Family Fun Run.

How do I defer my registration to next year's event?

All of our in-person race participants can defer their registration for race credit by completing the the 2023 deferral form linked at the top of this page.  The deferral deadline is Wednesday, February 21, 2024 at 11:59 PM. There is no deferral option for the Virtual 10k race.  

Runners that are deferring their registration and have the Virtual 10k add-on will receive credit for their in-person race registration and will still be registered for the Virtual 10k.

How do I redeem my race credit? Or complete my deferral?

When next year’s race opens, you must register for the event to complete your deferral. You must use the email address you deferred with (and select a distance at the top of the page) in order for your prior year’s race credit to be recognized and applied. When registering, you should see your credit appear under the “Payment Summary” and will subtract from the price.

If you do not see your credit appear, please contact info@mbmarathon.com.

Can I transfer my registration to another person?

Sorry, we do not allow transfers from person to person.

Do you offer a student discount / military discount?

Yes, we offer both a student and military discount. Please email us at info@mbmarathon.com and we’ll send you a unique code for 10% off your registration. We ask that all students email a valid student ID to receive the code.

Is the course USATF certified?

Yes, the full and half will be certified.

Is this course a Boston qualifier?

Yes! you can find the official certifications below.

  • Certification #SC21011DW

Does the Myrtle Beach Marathon allow elite athlete entries?

Prize money is not offered for this race.

An elite athlete may receive one comp entry if he or she meets the standards listed below:

    • Marathon – Men: 2:46:00
    • Marathon – Women: 3:18:00
    • Half Marathon – Men: 1:13:00
    • Half Marathon – Women: 1:25:00
  • Runners must have proof of their time.
  • All results must be officially timed and within the past year.
  • We will not accept virtual race results for elite entry.
  • All elite athlete requests must be submitted at least 10 day prior to race day to info@mbmarathon.com.

Will there be pacers?

We plan to offer pacers for the Marathon and Half Marathon.

Marathon: 3:00, 3:15, 3:30, 3:45, 4:00, 4:15, 4:30, 4:45, 5:00, 5:15, 5:30

Half: 1:30, 1:45, 2:00, 2:15, 2:30, 2:45, 3:00

RACE DAY QUESTIONS

Where can I view a map of the course / see the course elevation?

All course maps can be found on our course webpage – click here!

Is there a time limit?

Yes, time limits depend on the distance.  Marathon – 1:30pm; Half Marathon – 10:15 am; 5k – 10:15am.

Any runners remaining on the course after the time limit will no longer be considered race participants and will be required to follow pedestrian laws. Official times and post-race amenities cannot be guaranteed for runners who finish after the time limit. Please note, there will not be a sag wagon available to pick up runners who are unable to meet this time limit.

Where are the spectator locations?

Start line spectators will need to set up off Mr. Joe White Rd. Only runners will be able to access the start line from Robert Grissom & 10th Avenue.

The finish line is always the best location to see your runner

You can also view your runner on course at the following locations:

  • Warbird Park on Farrow Pkwy (Full/Half)
  • 1220 Moser Dr Parking in The Market Common (in front of 810 Billiards & Bowling) (Full/Half)
  • Pavilion Park (9th Ave and N. Ocean Blvd.) (all distances)
  • Plyler Park (N. Ocean Blvd./Mr. Joe White Av.) (Full/Half)
  • 29th Av. N. and Ocean Blvd. (Full)
  • 76th Av. N. and Kings Hwy. (Full)
  • Grand Dunes Blvd. (approach from 82nd Pkwy. and park on Cipriana) (Full)
  • Grissom Pkwy. from London St. to 21st Av. N. (Full)
  • The finish line area near TicketReturn.Com Stadium (all distances)

Are spectators allowed at the finish line?

Yes, participants are allowed at the finish line this year.

Can I wear headphones?

It is unsafe to wear headphones while running. Event organizers will not restrict headphone use and leave it up to the athlete on his/her ability to follow direction while wearing headphone devices. If you do choose to wear headphones, please keep the volume level down so you are able to hear and follow the direction of course volunteers.

Can I run with a backpack or hydration pack?

Yes. Please remember that all runners are completely responsible for any and all of their belongings. Any belongings shed throughout the course are still the runner’s responsibility.

What kind of hydration / food will be available on the course?

We will update hydration information closer to race day!

Are pets allowed on the race course?

Pets are not allowed on the race course for the safety of race participants, spectators and the animals.

However, service animals as recognized by the Americans with Disabilities Act (ADA) are permitted on course. Should you decide to run the race with a service animal, please email your information to email. Runners with ADA service animals will be placed in the last corral behind individual runners for safety purposes.

Where should I park on race morning?

There will be ample parking at Broadway at the Beach (1325 Celebrity Cir, Myrtle Beach, SC 29577).

What roads will be closed on race day?

You can view our road closure on this free downloadable PDF file here.

Will there be shuttles from host hotels?

No, we will not be offering shuttles this year.

What is your weather policy?

Races are held, rain or shine, unless we determine that conditions are too dangerous. This will be based on a prudent decision made on race weekend or race day by Race Officials and local law enforcement officials. If the race is cancelled due to inclement weather there will be neither refunds nor transfers. This position is consistent with USA Track & Field recommendations and with the protocol of sharing the risks associated with the sport of running. In the event of inclement weather or unforeseen circumstances, Capstone Event Group reserves the right to alter, cancel or eliminate any/all portions of the race.

It is your responsibility as a race participant to follow instruction from race officials and law enforcement in regards to inclement weather. If you disregard instructions from race officials, you are doing so at your own risk.

Will a gear check be offered?

No, there will be no gear check for this event. There’s plenty of parking near the start and finish area at Broadway at the Beach so we ask that you leave your gear in your vehicle.

All Saturday spectators’ bags are subject to search by Myrtle Beach police officers. We highly recommend that spectators do not bring bags to the event.

How will I receive my bib before physical race day?

All participants that purchase bib mailing will receive their bib approximately one week prior to the race. 

If you purchased bib mailing and do NOT receive your bib by  March 2, 2023, you will need to attend Packet Pick-Up to get your bib.

If you purchased bib mailing and changed your race distance after noon on February 10, 2023, you will need to attend Packet Pick-Up to get your correct race bib.

I want to find my runner. Is there a live tracking option available?

We will not be offering live tracking for the race.

POST-RACE QUESTIONS

Where can I find my results?

All results can be found on our results webpage. 

There will be no results tent at the finish line.

My results were wrong. How do I get them corrected?

If there is anything wrong with your result, such as a missing time, incorrect age, gender, etc., please complete the results correction form, which will be posted after the race. If your results are not displaying properly, we will get it fixed and updated as quickly as possible.

Why does my GPS say the course was off?

Our course is USATF certified. Courses Certified by USATF are measured by a proven method that incorporates the calibration of measuring devices against a steel tape and are verified by multiple measurements.

Race courses are measured along a well-defined path called the “SPR”—the Shortest Possible Route that a runner can possibly run. Most runners don’t actually run the SPR, so the distance recorded by their GPS device will usually be longer than the certified length of the course, even though the course was properly measured along the SPR according to USATF rules.

How do I get my photos / where do I get my photos after the race?

All runners will receive an email from our photography partner 2-3 days after the race with a link to view / purchase their photos. We will post a link to race photos when they become available!

How are awards determined?

Overall awards will be given to the top 3 male and female overall winners based on gun time. Age group awards will be given to the top 3 male and female overall winners based on chip time.

Awards will not be given out for the Virtual 10k and the Family Fun Run.

Winners must be present to receive their prize; awards will not be mailed out. 

What are the age groups for age group awards?

Awards will be presented to the top three overall finishers male and female, and the top three age group finishers male and female in the Marathon, Half Marathon and 5k in the following age categories:

19 and under, 20-24, 25-29, 30-34, 35-39, 40-44, 45-49, 50-54, 55-59, 60-64, 65-69, 70-74, 75 & over

Where do I receive my overall award?

Overall awards will be available for pick-up at Customer Service after the race.

If you are unable to pick up your overall award after the race, it will be mailed.

Where do I receive my age group awards?

Age group awards will be mailed approximately two weeks after the race.

Is there a lost & found?

We encourage anyone who finds something on the course or in Runners’ Village to bring lost items to the Customer Service Tent. If you lose something during the race, please check with the Customer Service Tent for the item. You can also email info@mbmarathon.com if you realize you lost something after the race.

Still have a question?

Send us an email at: info@mbmarathon.com