FAQs & Contact Us

Have a question?

We are here to help!  But first, your question may have already been answered! Check our FAQs below for answers to common topics.

Not sure how to use the FAQ page?

There are several ways you can find the answer to your question!

  1. Use the “Enter your keyword here” search bar at the beginning of each section. Begin typing keywords (ex: defer, change distance, packet pick-up, pacer) and articles will automatically populate for you to click through.
  2. Use the sections – Pre-Race Questions, Race Day Questions, Post-Race Questions – to find your answer. Once you find the question you are looking for, click the question to open the answer!

PRE-RACE QUESTIONS

When does registration close?

Registration will close at the conclusion of the Health & Wellness Expo at 8 PM. There will be NO RACE DAY registration. Please note if you choose to wait to register at the expo you will pay higher rates.

How do I check if I'm registered?

If you have registered already you will have a confirmation email in your inbox. Search your inbox (spam & junk folders also) for “Confirmation: Registration for the 2020 Myrtle Beach Marathon” or key words “Myrtle Beach Marathon” or “2020 Registration.”

If you are unable to find your confirmation email please email info@mbmarathon.com and tell us your first name, last name, and email address you registered with so we can resend your confirmation.

How can I change my race distance?

To change your distance, please fill out this form. We do not charge an administrative fee to change your distance. There is no charge to go down in distance, but if you choose a longer distance, you will need to pay the difference between the distances.

What is your refund policy?

The Myrtle Beach Marathon reserves the right to reject any entry. Also, we adhere to the standard running industry policy. All entry fees are non-refundable and non-transferable. This is noted on our registration application and when you register for our events you must agree to this policy. You may not give or sell your number to another individual – if you do, this will result in your disqualification as well as the runner who uses your race number. This policy stays in effect whether you are injured, have an unexpected business or family emergency, pregnancy, etc. There are no exceptions!

Is there a Relay race?

No, we are no longer offering the Relay race option. You can choose from the marathon, half marathon, 5k or Family Fun Run.

How do I defer my registration to next year's event?

There are two steps to deferring your race entry:

Step 1: There is an administrative fee of $20 to defer your registration to next year’s race. You can defer to next year’s event by filling out this form. You must defer 10 days out from the event – by February 26, 2020 at 11:59 PM. When you defer your race entry credit for your entry will be applied to your email address.

Step 2: When next year’s race opens, you must register for the event to complete your deferral. You must use the email address you deferred with (and select a distance at the top of the page) in order for your prior year’s race credit to be recognized and applied. When registering, you should see your credit appear here:

Can I transfer my registration to another person?

Sorry, we do not allow transfers from person to person.

What do I need to bring to packet pick-up?

All you will need is a photo ID. If you are picking up for a friend or family member you will need their photo ID (picture of ID is fine). 

Can someone else pick up my packet?

Yes, you can have someone else pick up your packet if you are unable to make it the expo / packet pick-up.  They will need a picture of your photo ID in order to claim your packet.

Can I register at the expo / packet pick-up?

Yes! Please stop by the registration booth or customer service table and we will help you get registered.

Do I qualify for the Bless Your Heart Bonus Bling?

As long as you are registered for BOTH the 2020 O2 Fitness Charleston Marathon® Event AND the 2020 Myrtle Beach Marathon Even with any combination of the marathon, half marathon, or 5K distance at each event you qualify for the medal.

You MUST be registered for both races by Friday, January 10th to qualify for the Bless Your Heart Bling! You will receive your medal at the 2020 Myrtle Beach Marathon Finish Line Festival.

Do you offer a student discount / military discount?

Yes! Please email us a valid military or student ID at info@mbmarathon.com and we will send you a unique code. Veterans are also eligible for the military discount. 

Is the course USATF certified?

USATF Certification – Marathon: SC10008BS

USATF Certification – Half Marathon: SC10009BS

USATF Certification – 5k: SC20001BW

Is this course a Boston qualifier?

Yes, these courses are USATF certified and is a Boston qualifier. This is one of the flattest and fastest Boston qualifiers around!

Does the Myrtle Beach Marathon allow elite athlete entries?

We allow half marathon elite entries. Please see the qualifications below:

An elite athlete may receive one comp entry if he or she meets the standards listed below:

  • Time standards Marathon: 2:46:00 for males and 3:18:00 for females.
  • Time standards Half Marathon: 1:13:00 for males and 1:25:00 for females.
  • Runners must have proof of their time. Email info@mbmarathon.com for details.
  • All elite athlete requests must be submitted at least 10 day prior to race day to info@mbmarathon.com.

Will there be pacers?

There will be pacers for the Marathon and Half Marathon.

Marathon: 3:00, 3:15, 3:30, 3:45, 4:00, 4:15, 4:30, 4:45, 5:00, 5:15, 5:30

Half: 1:30, 1:45, 2:00, 2:15, 2:30, 2:45, 3:00

RACE DAY QUESTIONS

Where can I view a map of the course / see the course elevation?

All course maps can be found on our course webpage – click here!

Is there a time limit?

Yes, time limits depend on the distance.  Marathon – 6.5 hours (1:30pm); Half Marathon – 4 hours (11:00am); 10k – 2 hours (9:00am); 5k – 2 hours (9:30am).

Any runners remaining on the course after the time limit will no longer be considered race participants and will be required to follow pedestrian laws. Official times and post-race amenities cannot be guaranteed for runners who finish after the time limit. Please note, there will note be a sag wagon available to pick up runners who are unable to meet this time limit.

Can I wear headphones?

It is unsafe to wear headphones while running. Event organizers will not restrict headphone use and leave it up to the athlete on his/her ability to follow direction while wearing headphone devices. If you do choose to wear headphones, please keep the volume level down so you are able to hear and follow the direction of course volunteers.

Can I run with a backpack or hydration pack?

Yes. Please remember that all runner’s are completely responsible for any and all of their belongings. Any belongings shed throughout the course is still the runner’s responsibility.

Are strollers allowed on the course?

Yes, strollers are permitted in the half marathon, 10k, 5k and Kids’ Mile events. Participants with strollers will need to start in the back for each event.

What kind of hydration / food will be available on the course?

We always provide water at each of our aid stations. AminoVITAL is the official on course hydration for Myrtle Beach Marathon. Along with AminoVITAL some aid stations may also provide an energy gel or Gu. 

Where should I park on race morning?

There will be ample parking at Broadway at the Beach (1325 Celebrity Cir, Myrtle Beach, SC 29577).

All runners for the Marathon and Half marathon should plan to be in the start area by 6:30am to ensure time for security check at the entrance of the start chute. All 5k runners will take a shuttle to the start which will run consistently from 7 AM to 7:30 AM. Please plan to arrive in plenty of time to park and make your way to the start area. There will be port-a-johns as you make your way from the parking lot to the start area as well as near the start line.

If you are staying in one of our host hotels there will be shuttles taking you to and from the start finish line. Our host hotels are below:

​​~1.1 miles from start
​~5.1 miles from start

What roads will be closed on race day?

You can view our road closure on this free downloadable PDF file here.

Will there be shuttles from host hotels?

Yes, there will be shuttles available for runners to use at our host hotels to get to and from the start/finish areas. Our two host hotels are below:

​​~1.1 miles from start
​~5.1 miles from start

What is your weather policy?

Races are held, rain or shine, unless we determine that conditions are too dangerous. This will be based on a prudent decision made on race weekend or race day by Race Officials and local law enforcement officials. If the race is cancelled due to inclement weather there will be neither refunds nor transfers. This position is consistent with USA Track & Field recommendations and with the protocol of sharing the risks associated with the sport of running. In the event of inclement weather or unforeseen circumstances, Capstone Event Group reserves the right to alter, cancel or eliminate any/all portions of the race.

Will a gear check be offered?

More information will be available closer to race day!

Is there race day packet pick-up?

There will be NO race day packet pick-up! If you cannot make it to the expo, a friend or family member may pick up your packet for you with a copy of your photo ID.

I want to find my runner, is there a live tracking option available?

We have a Live Tracking App!

Download the Sporthive Live App for IOS or Android users: https://live.sporthive.com/event/8173-or-

  • search keywords “Sporthive Live, Sporthive” in app store

Open the Sporthive Live App

  • A Selector Page appears, click on Myrtle Beach Marathon listing
  • The 2020 Myrtle Beach Marathon app opens and is loaded
  • On return visits to the Sporthive Live App, Myrtle Beach Marathon app will load automatically, no search is required

Where are the best places to see the runners pass by, so I can cheer my runner on?

We always recommend spectating at the start and finish lines! If you are looking for other places to cheer on your runner, please see the Participant Guide when it is released.

POST-RACE QUESTIONS

Where can I find my results?

All results can be found on our results webpage.

My results were wrong, how do I get them corrected?

If there is anything wrong with your result, such as a missing time, incorrect age, gender, etc., please complete the Results Correction form below (when available) so we can correct it! Don’t worry, we have an official, accurate time for every runner. If your results are not displaying properly, we will get it fixed and updated as quickly as possible.

Why does my GPS says the course was off?

Our course is USATF certified. Courses Certified by USATF are measured by a proven method that incorporates the calibration of measuring devices against a steel tape and are verified by multiple measurements.

Race courses are measured along a well-defined path called the “SPR”—the Shortest Possible Route that a runner can possibly run. Most runners don’t actually run the SPR, so the distance recorded by their GPS device will usually be longer than the certified length of the course, even though the course was properly measured along the SPR according to USATF rules.

How do I get my photos / where do I get my photos after the race?

All runners will receive an email from our photography partner 2-3 days after the race with a link to view / purchase their photos. You can also find the link to our photos on this webpage.

How are awards determined?

Overall awards will be given to male and female overall winners based on gun time. Age group awards will be given to male and female overall winners based on chip time. Winners must be present to receive their prize; awards will not be mailed out. 

PLEASE NOTE: If you are unable to stay for the award ceremony and believe you won an overall award please see the Customer Service Tent race day to ensure you receive the medal. Overall Award or Age Group medals will NOT be mailed out after the event.

What are the age groups for age group awards?

Please see the following for age group award breakdown:

Half Marathon, 10k & 5k:

Ages 14 and under; 15 – 19; 20 –24; 25 – 29; 30 – 34; 35 – 39; 40 – 44; 45 – 49; 50 – 54; 55 – 59; 60 – 64; 65 – 69; 70+

Awards will be given to the top THREE finisher for the marathon and half marathon; while 10k and 5k awards will be only TOP finishers in each age group.

There are no awards for the Marathon Relay or Kid’s Mile. Winners must be present to receive their prize; awards will not be mailed out. 

PLEASE NOTE: If you are unable to stay for the award ceremony and believe you won an overall award please see the Customer Service Tent race day to ensure you receive the medal. Overall Award or Age Group medals will NOT be mailed out after the event.

I wasn't / couldn't be present for the awards ceremony, can you mail me my award?

Sorry, we cannot mail awards. If you are unable to stay for the award ceremony and believe you won an overall award please see the Customer Service Tent race day to ensure you receive the medal. If you are local to the area you can pick-up your medal at Black Dog Running Club. Overall and Age Group awards will NOT be mailed out after the event.

Is there a lost & found?

We encourage anyone who finds something on the course or in Runners’ Village to bring lost items to the Customer Service Tent. If you lose something during the race, please check with the Customer Service Tent for the item. You can also email info@mbmarathon.com if you realize you lost something after the race.

Still have a question?

Send us an email at: info@mbmarathon.com