FAQs & Contact Us

Should the 2021 City of Oaks Marathon event be cancelled due to COVID-19, with Worry Free registration, you will have the option of receiving your money back in form of race credit or joining the virtual edition.

Visit our participant page, click here, to see if you’re registered.

Yes, for only $6.99 you can have your bib mailed to you before race day.

Click here to get bib mailing

Runners with bib mailing have until October 15 at 12 PM to change distance. After this deadline, you will still be able to use this form to change distance, but you MUST attend packet pick-up to receive your new bib.

Runners WITHOUT bib mailing have until 24 hours before the event to change distance. After this deadline you will need to make your changes during the expo/packet pick-up at the customer service desk.

Click here to change your distance. 

Please note: Anyone who runs a distance with the incorrect distance timing chip will be disqualified from the race.

Yes, you may change your distance from the Shadow Runner to the in person Marathon, Half Marathon, 10k or 5k. You will need to fill out the change race distance form here. Please note you will need to pay the difference of your registration and the current registration fee for the distance you going to.

You will have up to 72 hours prior to the event to change your distance online. After this deadline you will need to make your changes during the expo/packet pick-up at the customer service desk.

The Shadow Runner is a virtual race option for any of our participants that are unable to make it to the 2021 City of Oaks Marathon in-person race. All Shadow Runners will receive a digital race bib via email and their race swag will be mailed to them following the event.

The City of Oaks Marathon reserves the right to reject any entry. Also, we adhere to the standard running industry policy. All entry fees are non-refundable and non-transferable. This is noted on our registration application and when you register for our events you must agree to this policy. You may not give or sell your number to another individual – if you do, this will result in your disqualification as well as the runner who uses your race number.

Entry Fees will only be awarded as race credit if the event were to be cancelled prior to November 7, 2021 due to COVID-19. All fees and associated costs (including optional product purchases, spectator tickets, and donations), paid in registration for this Event are not refundable for any reason under any circumstances, including but not limited to injury, a scheduling conflict, and/or event cancellation.

If you are unable to attend the race, you can defer your registration for credit towards a future Capstone race. Click here to fill out the form.

Sorry, we do not allow transfers from person to person. However, if you are unable to attend this year’s race, you can defer your registration for credit towards next year’s event or a future Capstone race. 

Click here to fill out the deferral form. We’ve waived the normal deferral fee. 

Step 1: The deadline to defer is about 3 weeks before the event – October 15, 2021 at 11:59 PM– you can defer your entry for credit by filling out this form here. Once you defer your entry, credit will be applied to your email address. Please note the amount of credit you receive is equal to the amount you paid at registration (excluding handling fees). We’ve also waived the normal deferral fee.

Step 2: Deferring your race entry does NOT automatically register you for a future event. To use your credit, you must sign up for an upcoming Capstone race using the email address associated with your credit. The credit will automatically be applied at the time of your registration. When registering, you should see your credit appear here:

If you do not see your credit appear, please contact info@cityofoaksmarathon.com.

Yes, you can have someone else pick up your packet if you are unable to make it the expo / packet pick-up.  They will need a picture of your photo ID in order to claim your packet.

If you are unable to attend the Packet Pick-Up you can have someone get your items for you or you can purchase Bib Mailing for only $6.99 to receive your race bib before race day. Click here to get bib mailing

You can have someone else pick up your packet if you are unable to make it to packet pick-up.  They will need a picture of your photo ID in order to claim your packet.

If you do not have anyone available to pick up for you, we recommend adding bib mailing to your registration for only $6.99. You’ll receive your race bib in the mail before race day. The deadline to add this convenience to your registration is Friday, October 15 at 12 PM. Click here to add bib mailing.

Yes, we offer both a student and military discount. Please email us at info@cityofoaksmarathon.com and we’ll send you a unique code for 10% off your registration. We ask that all students email a valid student ID to receive the code.

We will have more information on this soon.

We will have more information about this soon.

We allow full and half marathon elite entries. Please see the qualifications below:

An elite athlete may receive one comp entry if he or she meets the standards listed below:

• Time standards Marathon: 2:46:00 for males and 3:18:00 for females.
• Time standards Half Marathon: 1:13:00 for males and 1:25:00 for females.
• Runners must have proof of their time. Email info@cityofoaksmarathon.com for details.
• All elite athlete requests must be submitted at least 10 day prior to race day to info@cityofoaksmarathon.com.

There will be pacers for the marathon and half marathon. Please email info@cityofoaksmarathon.com to apply to be a pacer for the City of Oaks Marathon event on Sunday, November 7, 2021!

Full marathon: 3:15 | 3:30 | 3:45 | 4:00 | 4:15 | 4:30 | 4:45 | 5:00 | 5:15 | 5:30

Half marathon: 1:45 | 2:00 | 2:15 | 2:30 | 2:45 | 3:00

The bib colors will match your finisher medal.

Marathon: Silver
10K: Red
5K: Blue
Kids: Brown

Yes, time limits depend on the distance.  Marathon – 6 hours (1:00pm); Half Marathon – 3.5 hours (10:30am); 10k – 2 hours (9:00am); 5k – 2 hours (9:30am).

Any runners remaining on the course after the time limit will no longer be considered race participants and will be required to follow pedestrian laws. Official times and post-race amenities cannot be guaranteed for runners who finish after the time limit. Please note, there will be a sag wagon available to pick up runners who are unable to meet this time limit.

Yes, strollers are permitted in the half marathon, 10k, 5k and Kids’ Mile events. Participants with strollers will need to start in the back for each event.

It is unsafe to wear headphones while running. Event organizers will not restrict headphone use and leave it up to the athlete on his/ her ability to follow direction while wearing headphone devices. If you do choose to wear headphones please keep the volume level down so you are able to hear and follow the direction of course volunteers.

Pets are NOT allowed on the race course for the safety of race participants, spectators and the animals.

However, service animals as recognized by the Americans with Disabilities Act (ADA) are permitted on course. Should you decide to run the race with a service animal, please email your information to email. Runners with ADA service animals will be placed in the last corral behind individual runners for safety purposes.

No, pets are NOT permitted in the post-race area.

We always provide water at each of our aid stations. There is also sports drink and some aid stations may also provide an energy gel or Gu. A more detailed overview of course hydration / food will be available closer to race day.

We will have a more details on parking closer to race day.

Yes, all participants will receive a gear check tag on their bib number as well as a bag to use for gear check at packet pick-up. Runners may check their bag at the gear check area located beside Subway (2020 Hillsborough Street, Raleigh, NC) at Hillsborough St. and Maiden Lane. You will need to attach your numbered tag (pulled from the bottom of your race bib) to your bag. The race is not responsible or liable for items placed in your bags and left at the bag check.

Our live tracking app will be released closer to race day on social media, emails and within our Participant Guide.

Yes, there will be port-a-johns at each aid station along the course. Plenty of porta-johns will also be located throughout runners village in these locations below.

Start Line Restrooms will be available. Exact locations will be announced closer to race day.

Post-Race Restrooms: Start/line finish areas restrooms will be available. There will also be restrooms available in the beer garden lot for post-race party use only.

All results can be found on our results webpage.

If there is anything wrong with your result, such as a missing time, incorrect age, gender, etc., please complete the Results Correction form below (when available) so we can correct it! Don’t worry, we have an official, accurate time for every runner. If your results are not displaying properly, we will get it fixed and updated as quickly as possible.

All runners will receive an email from our photography partner 2-3 days after the race with a link to view / purchase their photos. You can also find the link to our photos on this webpage.

Overall awards will be given to male and female overall winners based on gun time. Age group awards will be given to male and female overall winners based on chip time. Winners must be present to receive their prize; awards will not be mailed out. 

PLEASE NOTE: If you are unable to stay for the award ceremony and believe you won an overall award please see the Customer Service Tent race day to ensure you receive the medal. Overall Award or Age Group medals will NOT be mailed out after the event.

Please see the following for age group award breakdown:

Half Marathon, 10k & 5k:

Ages 14 and under; 15 – 19; 20 –24; 25 – 29; 30 – 34; 35 – 39; 40 – 44; 45 – 49; 50 – 54; 55 – 59; 60 – 64; 65 – 69; 70+

Awards will be given to the top THREE finisher for the marathon and half marathon; while 10k and 5k awards will be only TOP finishers in each age group.

There are no awards for the Kid’s Mile. Winners must be present to receive their prize; awards will not be mailed out. 

PLEASE NOTE: If you are unable to stay for the award ceremony and believe you won an overall award please see the Customer Service Tent race day to ensure you receive the medal. Overall Award or Age Group medals will NOT be mailed out after the event.

Sorry, we cannot mail awards.

PLEASE NOTE: If you are unable to stay for the award ceremony and believe you won an overall award please see the Customer Service Tent race day to ensure you receive the medal. Overall and Age Group awards will NOT be mailed out after the event.

We encourage anyone who finds something on the course or in Runners’ Village to bring lost items to the Customer Service Tent. If you lose something during the race, please check with the Customer Service Tent for the item. You can also email info@cityofoaksmarathon.com if you realize you lost something after the race.