Have a question?
We are here to help! But first, your question may have already been answered! Check our FAQs below for answers to common topics.
Not sure how to use the FAQ page?
Use the “Enter your keyword here” search bar. Begin typing keywords (ex: swag, virtual race, etc) and articles will automatically populate for you to click through.
What does it mean that there’s no in-person race for 2021?
What does it mean that the 2021 Charleston Marathon is now a virtual event?
How do I check if I'm registered?
If you do not have a confirmation email or do not see your name in the registration file, please contact us at firstname.lastname@example.org with your name, email address and distance.
What if I was registered BEFORE the conversion to virtual on October 2, 2020?
- Run the 2021 Charleston Marathon: Virtual Edition. You don’t need to do anything – you’re already registered! Check our Conversion to Virtual page for all the details on what you’ll receive.
- Not interested in the virtual race? That’s ruff, but we understand. While we’re not offering refunds, thanks to Worry Free Registration, you can request your registration fee back in the form of race credit. Please complete the Race Credit Request form by Friday, October 9 at 11:59 PM.
I want to run the virtual race and was registered BEFORE the conversion to virtual on October 2, 2020.
I do NOT want to run the virtual race and was registered BEFORE the conversion to virtual on October 2, 2020.
What is race credit?
How do I use my race credit?
Will I receive a refund for my iTab engraving purchase?
Why is there a charge for the Youth Marathon?
What swag will I receive for the virtual race?
How will I receive my swag?
How do I choose my race distance?
How can I share my results?
What charity is the 2021 Charleston Marathon working with?
The mission of Engaging Creative Minds (ECM) is to inspire the creative and innovative potential of all students to achieve academically and become imaginative, adaptable, and productive adults resulting in stronger communities and an increasingly competitive South Carolina workforce.
This year is important, more than ever, to help our community and the children within it. You can add a donation of any amount to support ECM on your registration form.
Will I still qualify for the 2021 Bless Your Heart Bling?
Can I receive a refund instead?
“Fee Refunds: I understand that all fees and associated costs (including optional product purchases, spectator tickets, and donations), paid in registration for this Event are not refundable for any reason under any circumstances, including but not limited to injury, a scheduling conflict, and/or event cancellation.”
We have worked hard to provide Worry Free Registration, giving us the opportunity to supply race credit to those registered before the conversion to virtual race on October 2, 2020 so that our runners can look forward to the start line of their choice.