Have a question?
We are here to help! But first, your question may have already been answered! Check our FAQs below for answers to common topics.
Not sure how to use the FAQ page?
There are several ways you can find the answer to your question!
- Use the “Enter your keyword here” search bar at the beginning of each section. Begin typing keywords (ex: defer, change distance, packet pick-up, pacer) and articles will automatically populate for you to click through.
- Use the sections – Pre-Race Questions, Race Day Questions, Post-Race Questions – to find your answer. Once you find the question you are looking for, click the question to open the answer!
If you would like to change your distance, please complete the form above. The change distance form will close one hour before the end of packet pick-up on Friday, January 19, 2024.
Bib Mailers, if you change your distance after the bib mailing deadline of Friday, 12/15, you will need to attend packet pick-up to receive the correct bib.
We do not charge a fee for you to change your distance. If you increase your distance, you will be charged the price difference. If you decrease your distance, you will not receive a credit for the price difference.
The deferral deadline is Wednesday, January 10, 2024 at 11:59 ET. No exceptions will be made.
If you choose to defer your registration, you will receive credit for the amount you paid at registration (minus handling fees). Your credit will expire one year after the date you completed the deferral form. You will not automatically be registered for the following year’s event.
How can I change my race distance?
What is your refund policy?
Entry Fees will only be awarded as race credit if the event were to be canceled prior to January 20, 2024. All fees and associated costs (including optional product purchases, spectator tickets, and donations), paid in registration for this Event are not refundable for any reason under any circumstances, including but not limited to injury, a scheduling conflict, and/or event cancellation.
If you are unable to attend the race, you can defer your registration for credit towards a future Capstone race.
Can I transfer my registration to another person?
How do I defer my registration to a future event?
What is the Bib Mailing Add-On?
What do I need to bring to packet pick-up?
I can't make it to packet pick-up. What are my options?
Can I register at packet pick-up?
Registration will close one hour before the end of packet pick-up on Friday, January 19.
Do you offer a student discount / military discount?
How can I volunteer for the race?
Is the course USATF certified?
- Half Marathon: SC23013JK
- 5k: SC23010JK
Is this course a Boston qualifier?
Does the PNC Bank Charleston Half Marathon allow elite athlete entries?
Half Marathon – Men: 1:13:00
Half Marathon – Women: 1:25:00
Will there be pacers?
1:30 | 1:45 | 2:00 | 2:15 | 2:30 | 2:45 | 3:00
RACE DAY QUESTIONS
Where can I view a map of the course / see the course elevation?
Is there a time limit?
When the course closes at the cutoff time, any remaining participants must move off of the roads and onto a sidewalk. Anyone who decides to utilize the course route before or after the permitted time will not be considered an active participant and must follow pedestrian laws. Participants who do not meet the cutoff time will not receive an official time
The time limit for the 5K 0:50, which is a 16-minute mile pace. The cutoff time is determined by our event permit, which permits us to use the roads, police support and other city resources for a specified period of time. After the permitted period ends, roads will reopen and we will no longer be able to provide participants with critical course support, including road closures, police and medical coverage, hydrations stations and course markings.
When the course closes at the cutoff time, any remaining participants must move off of the roads and onto a sidewalk. Anyone who decides to utilize the course route before or after the permitted time will not be considered an active participant and must follow pedestrian laws. Participants who do not meet the cutoff time will not receive an official time.
Are strollers allowed on the course?
What kind of hydration / food will be available on the course?
Where should I park on race morning?
What roads will be closed on race day?
What is your weather policy?
It is your responsibility as a race participant to follow instruction from race officials and law enforcement in regards to inclement weather. If you disregard instructions from race officials, you are doing so at your own risk.
Will a gear check be offered?
It will be located near the start line outside of Burke High School from 6:00 AM to 6:45 AM. Gear check will close promptly at 6:45 AM for ALL distances, including the 5k.
Gear check bags will be available for pick-up at the finish line after the race from 8:00 AM – 12:00 PM.
Is there race day packet pick-up?
I want to find my runner, is there a live tracking option available?
Where are the best places to see the runners pass by, so I can cheer my runner on?
Can I run with my dog or pet?
Where can I find my results?
My results were wrong, how do I get them corrected?
If your results are not displaying properly, we will get it fixed and updated as quickly as possible.
Why does my GPS say the course was off?
Race courses are measured along a well-defined path called the “SPR”—the Shortest Possible Route that a runner can possibly run. Most runners don’t actually run the SPR, so the distance recorded by their GPS device will usually be longer than the certified length of the course, even though the course was properly measured along the SPR according to USATF rules.
How do I get my photos / where do I get my photos after the race?
How are awards determined?
Awards will not be given out for the Youth Run.
Overall awards will be available for pick-up at the post-race party. If you are unable to pick up your overall award after the race, your award will be mailed.
Age group awards will be mailed after the race.
What are the age groups for age group awards?
19 and under, 20-24, 25-29, 30-34, 35-39, 40-44, 45-49, 50-54, 55-59, 60-64, 65-69, 70-74, 75 & over
Age group awards will be mailed approximately two weeks after the race. They will NOT be available for pick-up at the post-race party.